Shipping policy
Shipping policy
E-book delivery
E-books are digital products and are not shipped. After your payment is confirmed, your e-book is delivered by email, usually within 1 business day. No shipping charges apply to e-books.
Processing time
Paperback orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping rates and delivery estimates
Paperbacks are shipped from Mississauga, Ontario via Canada Post. Shipping charges for your order are calculated and displayed at checkout.
- Canada: approximately 3-7 business days
- United States: approximately 5-10 business days
- International: approximately 7-21 business days
Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by the carrier, weather, or customs.
International orders
Your order may be subject to import duties and taxes, which are charged once the shipment reaches your country. These charges are the responsibility of the recipient. We are not responsible for delays or charges caused by customs.
Shipping address
Please check your shipping address carefully before placing your order. If you notice an error, contact us as soon as possible and we will do our best to update it before the order ships.